USpoke and We Appreciate it!
These are recent copies of emails sent to us. For privacy reasons we have deleted names and email addresses, however, we do have all the original emails here in the office. We haven't corrected spelling mistakes or punctuation either.Please email your comments and pictures to move@upakweship.com
We would like to see pictures of your packing and loading experiances and will soon be having a web page dedicated to this subject.
Please disregard my last e-mail....unfortunately I took my husband`s word that we did not have the titles...after searching myself I found them...as long as I have your attention please accept our gratitude for all the help you gave us in our moving venture..we would have been lost without your help....Thanks again
Hi Mark, hope your well! I just wanted to say thank so very much for all your help with moving back to the UK. Between youself and Chris (aka crunchie!) you made it less stressful and more enjoyable, I love your customer service! My container has arrived in less than a month, excellent service, packing your own stuff and getting a container is definitely the way to go! So much easier. And the driver who delived it was an excellent help, please pass on my thanks as he helped little old me lug some of the stuff off the container. And I am so far actually loving being home, not yet planning on returning to the USA, I have only just managed to detox myself after all those stiff drinks I consumed! If I ever do decided to return, you will be the first to know! I will also highly recommend you. Thanks for ALL your help, you ar4e my hero's I couldnt have done it without you. PS Crunchie needs a payrise!
hello Chris Corder, just wanted to say a quick thank you for all your help, everything arrived in berlin in perfect condition and in good time so again,
thank you very much and i will tell anyone who asks how good you guys are!
This is great news Chris. Thanks again for keeping me updated and for your exemplory service!
Awesome. You guys have been so great. Hopefully I won't need to move again but if I do, you're the ones for me. Thanks again to you and Mark for all your help, I was stressed but you guys made it so easy for me. I love you guys!
A week and a half ago I collected my shipment at the Ziegler warehouse in Rotterdam. I haven't unpacked everything yet, but as far as I can tell everything made it safely. Thank you again for your service! Here's a brief recommendation for your company that you are free to use: Excellent service from the time I requested information until the day I received my shipment. E-mail responses were always prompt, clear, and helpful. UPakWeShip is a great company for smaller as well as larger shipments. No problems receiving my shipment due to the clear instructions received beforehand.
I wanted to let you know that all the boxes arrived on friday afternoon as expected, that the crew was great, very profesional. All in all, I a very very happy with the move, Alison, I thank you very much for everything. I would be most happy to tell other potential customers how great you handdled the move. At very steps it was great, and I really appreciated that all of you responded so quickly and in details to all my questions and concerns.Thanks again,Cheers
Thanks again for everything, you guys were fantastic!! We safely got all of our boxes and couldn't have been happier with the service. Thanks again and we'll be sure to use you guys when we move back to NY in a couple years! Hope all is well.
Again, your help has been fabulous and it doesn't suprise me in the slightest to hear that your company does receive personal recommendations. At this point, I would certainly not hesitate in recommending you
Dear Mark, I am writing to advise you of how extremely impressed we are with your company and more to the point your staff. I have been trying to plan my return to Australia since before March 2008 at which time I was dealing with Alison Kane. She was most proficient and helpful and a joy to work with. This took so long I finished up dealing with Mark Nash, he took over from Alison when your move took place. Again we found him to be extremely helpful, efficient and on the ball. We are now dealing with Chris Corder. For this gentleman nothing is too much trouble from all my phone calls and emails with many questions to his helpful hints and great character. He has been awesome and has made the packing procedure and shipping/pickup procedures an easy task for us. These people, Chris, should be highly commended. They are an asset to your company and in this very competitive market are a shining example of great customer service, empathy and knowledge. I will (and already have) definitely recommend your company to friends who could be moving overseas at a later date and should you need to use me for a recommendation I would be happy to do so.
Thanks for the update and your professional service!
I just wanted you to know that we were very pleased with your company and service and the professionalism that we received. I appreciate the prompt contact that you provdided also. I wish you all the best in life for you and your family. May God Bless You! Have a wonderful upcoming weekend!
Hi Chris and Carly and Arturo, I just wanted to let you know that we were very happy with our move to France. Arturo and the movers who came to pick up our stuff did a phenomenal job with the export wrapping of our furniture. We very much appreciated the thoroughness of the wrapping while unpacking and we were very happy to see that we had no damage on our furniture, whether the big pieces or the smaller more fragile pieces from our crib tent. On the European side, everything went very smoothly. We appreciated Carly's efficiency and professionalism. The two movers were very good, careful and quick. None of the boxes were missing and upon opening, everything was in great shape. A few boxes gave in with the humidity on one side, but none of the inside items were missing, so that was good news. All in all, we are extremely happy with the job done! We got your name through a referral from a friend and will definitely pass on our good experience as well.
Everything went well and not one item was damaged as far as I can tell so far. The guys were great and I remember Juanchi from a year and a half ago when we had a partial shipment. They unloaded, unpacked and hauled away boxes in 5 hours and I sent them away with big tips for there hard work. I owe Caridad and Michele a nice dinner when I am in Panama unless you are coming to Boquete first. Phil, you must visit this wonderful country sometime and see what it is all about. Thanks to all again for a wonderful experience and I would gladly recommend you to all.
If there are any issues with the file let me know. I apologize for the hand made check, I never intended this account to use actual checks. Long story short the band gave me all the info you will need to have the money moved to your account. Thanks for everything. If I have need to ship large items to or from italy I will definitely call on your company again.
Hi Chris: I will let Tracy know about contacting your office or the UK about updates. It has been a pleasure to work with you. I will make sure Tracy knows what a good choice she made by using your company.
Thanks a mill for the delivery. Glad to have all our life's possessions in one place :O) Sadly to say - looking at all the "junk" we packed, I wish we had left 90% of it behind - oh well (rather an expensive mistake I won't be repeating soon!) Mike was great and your guys service was outstanding. Many thanks God Bless
I am finishing up the forms but waiting one more day (unless it is okay to wait until Monday) we almost have an apartment and will know within the next few days. Do you want me to forward them to you without the address and then we can e-mail it to you next week? Thanks for all your help. By the way, please do charge the credit card that you have on file. Thanks for everything. We have been extremely happy with your companies services.
I just wanted to say thanks again for all your care and attention. I'd read some real horror stories about international moving before I went with you guys, and I must say that you met all my expectations - and then some! I'm not planning on doing it again too soon - 3 times in 5 years is enough - but if I do for any reason, you'd be top of my list! Thanks again for your care and attention, and if I can recommend you at all, be assured I certainly will.
Just a short note to say shipment arrived safe and sound... many thanks to you and your team...
I would like to thank you for your superb communication skills. I can't tell you how many movers/shippers DON'T communicate. They have your money and your things and then disappear into a "black hole", requiring a lot of prompting and chasing down for details on delivery. I will recommend your services HIGHLY. I have been on many moving scam blogs and will put a top service notice in fo
Greetings and Kia Ora from New Zealand! Wanted to let you know that our stuff arrived last week. The only things they quarantined were the lawn mower, weed wacker, tent and lawn mower bag. If you have clients that ship here in the future, advise them to scrub the crap out of all of these items and put a coat of wax on the mower. They really like things clean here…totally understandable. Just thought I would let you know for the future. You were right…the crew in Wellington is awesome. Anyhow, thanks so much for making this whole process smooth. I will recommend you to anyone…
Sorry to be to tardy in telling you that everything was received in complete and good order. I want to thank you and everyone involved in the U.S., England, and Germany very much for making my move to Germany so smooth, effortless, and affordable. All of you were very professional, polite, and a joy to work with
I am e-mailing you to let you know that alll my items arrived to me this past Wednesday. Even a day early which was a nice surpise. I would like to thank you for all that you have done to get my shipment to me. Your company is great. If someone I know needs to ship something overseas your company will be rcommended by me and if I ever need something shipped again I will have your company to do the shipping. Please let Sara know how much I appreciated her help also.
My stuff arrived on Wednesday. The delivery service was very good. They called me at work the day of the delivery and told me they would arrive at 11:30am and they were there are 11:45 and done by 12:10. Very efficient and I only had to leave work for an hour. All my stuff was there and nothing was damaged. The boxes were even in good shape which tells me they really take care of your stuff
I just wanted to pass our thanks onto you and your packers for a great job last week. Obviously moving is a stressful time but your team just go on with the job and any questions we had they answered and made us feel very comfortable. The guys were on time, polite and worked so hard both days it was astonishing and we loaded the container on Friday again without a hitch. The move was difficult and hard work however the team worked in a professional manner throughout. We will have no problems in recommending you and your companies in the future as our moving experience has been less stressful then we were anticipating. Many thanks again for all your help and assistance with our relocation
Mark Thanks - I knew you would sort it. As for the VAT, all I can say is ..... the only two certainties in life are death and taxes! Thanks for all your help - our house is being to feel like home again thanks to your efforts
My shipment arrived at home with me in England last week & I would like you to know that I am extremely appreciative of the service that you provided for me. I have not yet opened all of my boxes but they have all arrived in apparently exactly the same condition as I left them at the warehouse in Norfolk, on your side of the ocean. I think that this is an impressive achievement by you & your associates & should the occasion ever arise I would absolutely recommend your company to anybody. Thank you once again for all of your assistance & know that I am grateful that I chose your company for my removal.
Hi Carly! I just want to take a minute to thank you and everyone else all the help and time you took to make this process less stressfull on us. We really appreciate it all. The guys who brought our things were very helpfull and quick. I think they are a good team!!!!!!!!!!!!!!! If we ever have to move again I will get in contact with you!!!!!
I am usually not a big fan of writing reviews but after we used UPakWeShip I really felt compelled to write a few lines because we have had such a great service experience with Mark and we felt so well taken care of. We found UPackWeShip incredibly accommodating and flexible when we had to change our final destination three times while our shipment was still on its way across the Atlantic. We always got a quick response when we needed to get in touch to make our changes and the paperwork was user-friendly, making it all very stress-free for us. UPackWeShip was always upfront not hiding any extra costs and their quote was very accurate and competitive in the end. We found Chris to be very patient and friendly on the phone when we needed to get that extra comfort about our personal belongings. You don’t want to move many times in your life but when you do, you enjoy working with the right moving partner.
I collected all the boxes in my shipment at the Port of Wellington this afternoon. All is intact and accounted for and resident in my garage. Many thanks for all your assistance and commmunications! For the second time in 5 years I have been very pleased with the service you and UPAkWeShip have offered. Many thanks and Merry Christmas.
the delivery guys left their truck double parked for a couple hours and we were able to carry all the stuff upstairs. Everything is in my apartment now. I haven't unpacked anything yet, but the boxes seem to be in good order. Overall I was very happy with how this was handled, so I wanted to thank you.






