International Moving Company

For our move from California to England, we got several shipping quotes. At the end it came down to three factors: price, a preference to pack our own boxes, and a solid online presence by UPakWeShip that helped me understand the whole process before booking. Our shipment took 2.5 months to arrive, and we received consistent updates about our shipment arriving at different ports, clearing customs etc. All the contents are intact, and the independent delivery company that they used for the last mile also had a good website and tracking system. I would use UPakWeShip again.

Great service, and excellent communication/execution from the first contact to the final delivery moving from the USA, TN to a tiny village in France (with a UPAK 100 via sea freight). Crate was easy to set up with a short ladder. All materials were included and of good quality (sturdy cardboard walls/bottom/top, pallet, tape, straps and thick plastic hood). I added a plastic wrap just in case. Please follow their advice to test pack and assemble all items in your house because it helps a lot with the real crate. It took 2 ½ months from pickup to delivery (over Xmas and new year). Considering the crate was handled by at least 4..5 parties it arrived in perfect condition like it left my house (see last two photos). Thanks to Austen Butler, Izabela Konieczna, and James Read. I highly recommend UPakWeShip.

Our 200 cubic foot crate was shipped in the second week of August from the U.S. to Italy and arrived on December 27, due to Covid it took a little longer than expected however during the whole process communication and responsiveness was excellent. When arriving at customs our items (38 bins, boxes) were removed from the crate and delivered in perfect condition at our home without of showing any abuse. Considering the fact that our items went halfway around the world a much better experience than we had on previous moves within the U.S. .

We had an effortless experience. There was only one minor concern when our State side rep wasn’t particularly forthcoming with the information we felt we needed and wasn’t prompt enough with responding to our emails. However, prior to that brief interaction and after, the whole process has been an outstanding experience for us. Our 2x 100 u crates were picked up in Oregon Dec 7 and delivered to our storage unit in Bury UK March 11, which was something we expected. Price, communication, assistance and quality of care leads me to offer the 5 stars. I wouldn’t hesitate to use these folks again should the need arise.

No one told me that it would be like Christmas morning when our shipment arrived in perfect condition! Thank you to all of the upakweship customer coordinators, truck drivers, ship captains and anyone else who helped deliver our personal belongings door-to-door safely across the Atlantic. Thanks to you, I am opening boxes and removing bubble wrap with complete joy. (Note: So happy I bought the thick stronger cardboard boxes that did not bend or collapse like I heard can happen.) Obrigada from Portugal!

UPakWeShip was professional and excellent for the entire move between the US and Portugal. John Bonney was informative, clear, and courteous in his communications with us, explaining procedures and providing quotes. He was so expert, it was really reassuring. Melissa Dearborn, who took over and walked us through the actual pack, was also wonderful. The truck came right on time. The videos and instruction provided by UPakWeShip ahead of time made sure we were well prepared and we easily loaded the container in the allotted time. Melissa kept us informed of when the container would leave the port and then the automated tracking system was clear and easy to use. Our household effects arrived in Portugal in less than 2 months and the freight forwarder that UPakWeShip used, Wiquel Moving, was simply fantastic. When our container was opened, everying was exactly as we left it. Nothing was broken or spoiled. A perfect move. Strongly recommend.

Great experience from start to finish. Our pallet arrived in excellent shape, clean, dry, no dust, no damage of any type, and no problems getting through customs (we just completed the paperwork/recommendations provided by UPak, and everything went smoothly). Price was very fair, our price was better than trying to bring a large number of suitcases on a plane. Communication was excellent, with frequent updates along the way. Our coordinator in Europe, Izabela, was very helpful when we needed to update our delivery address, and when the local delivery warehouse was a little slow to complete delivery. Highly recommend UPak if moving items overseas.

The shipment of my U100 crate from California to the south of France went very well. The process was clearly described and the UpakWeship personnel kept in touch every step of the way. Everything happened as expected.

Top rate service. We received our three U-Crate-100s--shipped from San Francisco to Lisbon via Rotterdam--in about 2.5 months. We were very nervous going in, but they were a pleasure to work with and very professional every step of the way. There were no hidden fees or surprise costs; the amount we signed on for at the beginning was the total amount we paid. And the household items that we entrusted to their care came through the process without a scratch. A thousand thanks to John, Rebecca, and James!

We packed our crate in New Mexico and UPakWeShip shipped it to Spain without a hitch. No exaggeration - the move was seamless. If we got curious about where the crate was we sent an e-mail to one of our contacts, all of whom responded quickly and professionally. We asked for a delivery date on or after July 21; the crate was delivered to our doorstep on July 27. The final cost matched the original estimate. OK, I forgot. There was one hiccup. The delivery person who called to confirm the delivery date didn't speak English, and I didn't speak Spanish. James Read contacted the shipper and translated between us. Absolutely perfect. Thanks to the entire team we worked with: Rebecca Bose, Terry Evans and James Read. MUCHAS GRACIAS!!

We used Upakweship to have some of our belongings moved to Italy. The prices were amazing! Rebecca Bose was an wonderful help. It was very intimidating to box up everything you own and ship it around the plant. She helped us many times. I true appreciate everything Rebecca did for us. Our house is now our home with some of our belongings in it.

I moved from Aspen, Colorado to Dijon, France with the 100 container. Overall experience was excellent. That said, an international move is complicated and you should expect to experience stress, this has nothing to do with UPakWeShip as a company. The packing and inventory documentation process is extremely time consuming - many days - but I completed unpacking it to my home in about two hours. I had previously read some of the negative reviews before selecting Upak, but they became my clear first choice. My #1 priority was that my valuables were not damaged. I unpacked last week in Dijon, and my bicycles, artwork, culinary tools, stereo etc. were completely OK. But I listened to UPak very carefully about how to pack correctly - suggest everyone follow this to the letter. There's a loose guideline about shrink wrapping the entire container to add to the moisture protection, and increase the rigidity of the box which I recommend. I ran a couple practice packing trials indoors, and marked each box with a 3-d naming convention, L1= layer one, L1-12 is at the 12 o'clock position etc. Bottom layer was the heaviest, top the lightest. I ended up with 32 objects on the inventory list. If you have bicycles, break them down completely - forks, wheels, handlebars, derailleurs, fenders. If you pack these components properly, you will save a huge amount of space vs. a bike box. Also for my own peace of mind a taped a new Airtag in an inconspicuous area for my own peace of mind. As the container moved across the USA, and from Antwerp to Dijon, I could always confirm its location (except at sea obviously). One of the attached photos is container arrival in Dijon. Doesn't look too bad after traveling 7,000 miles!

We couldn’t be happier with our international move from Kentucky to Porto, Portugal using UPakWeShip! From start to finish, the service was professional, responsive, and just plain amazing. John and Karlee promptly and patiently answered every question (and there were many!). When we realized we had forgotten a treasured rug after our U-Unit was picked up, Karlee coordinated with Kevin so we could meet him at the warehouse, two hours away to add it to the crate. That was truly above-and-beyond customer service! The paperwork process was straightforward, the rates were clearly outlined, and there were no surprise charges or customs delays. On the European side, Marieke coordinated our final delivery, and Bob Vandamme’s team in Porto was incredibly organized. Bob even visited our apartment in advance to plan out the logistics for the delivery to our apartment. Everything arrived in great shape, and every detail was handled with care and precision. We highly recommend UPakWeShip to anyone making the big move abroad!

Excellent service all the way around! Dropped off my stuff (mostly boxes - about a pallet and a half) at UPak HQ in Charleston. They palletized and wrapped everything up, put it in a shared shipping container and shipped it to me in Wales. Took a little longer than I hoped from drop off to delivery (about 3 months), but so far - after halfway unpacked - everything looks great. Rebecca and Karlee were super easy to work with, helped me with all the paperwork, took care of UK customs and their counterpart in the UK managed the delivery perfectly.

100% satisfied customers here! Alicia on the US side and James on the UK side were both fantastic to work with. We shipped a UCrate100 from Kentucky to Liverpool, UK. It arrived within about six weeks, with everything in perfect condition (even the bubble-wrapped ceramic serving dishes). They provided thorough instructions on how to pack everything and fill out the necessary paperwork. I also appreciated that they handled the import paperwork once we provided our TOR number. We will definitely use UPakWeShip for any future overseas shipping needs.

I moved internationally twice and both times I used UPak. Everyone involved in the process was not only professional but also very friendly. They packed my goods with care and (for me, at least) the best part was their communication. Each step of the way, I was notified. And if I had a question, it was answered very quickly. Finally, they were the most reasonably priced and I did a lot of research. I highly recommend this company.

Our experience with UPakWeShip has been wonderful. From the first time I contacted them until the container drove off with our things, communication has been fantastic. Karlee was key to the success of this endeavor. She is knowledgeable, helpful, friendly, and always goes out of her way to make sure we are comfortable and well informed. I would recommend UPakWeShip without reservation.

Could not be happier with the service provided by UPakWeShip. We packed 2 pallets in rural NM and they arrived about a month later, in perfect condition, in very rural France. Local delivery was excellent. Communication was perfect the entire way. You can't go wrong.

I forget to write a review . I have been recommending this company ever since. We moved from NJ to Spain 15 months ago. We used the pallet option best decision for our family. We orders two pallets from Amazon . We packed them ourselves and scheduled for them to be picked up. Everything from dealing with paper work to the delivery was done professionally and with ease. You are informed via email every step of the way .

Fantastic Company! From start to finish they made what is already a stressful process (moving from Atlanta to NW France) as smooth as possible. I got a lot of hand holding starting with John Bonney then Karlee Tucker on the US side and finally Kate Krasilnikava on the French side. Because of my location I needed a van shuttle team to meet the container driver in the local village all arranged by Kate. They were also top notch. Everything was exactly as it was packed, nothing broken, nothing missing. Not that I will EVER move across an ocean again but if I did I would 100% use them again & have already referred to others!

I had to transfer household items from Germany to California, partially fragile, and including two very delicate, handmade wooden items that have a high emotional value to me. UPakWeShip took excellent care of my items. I got updates throughout the journey of my items which I highly appreciate. Very friendly communication! My boxes arrived two days ago. Nothing is broken and I could not be happier! I have to add that I shopped around for quotes before I decided on UPakWeShip and found their quote very reasonable. There were no hidden fees or costs that were not included in their quote. Highly recommend!

I connected with UPakWeShip through the Irish Move Group. People wrote highly of the service and value for shipping household & personal items from US to Ireland. Ocean freight is by far the economical approach. Alicia Hawkes repeatedly noted for her excellent customer care. John B provided guidance and quotes, with Alicia managing follow-up. I sent 4 pallets of old family furniture, art, books, various other items that I wished to keep. Everything went seamlessly, exactly as promised, from one coast to another, across the pond to Rotterdam, then delivered to my door in Dublin. Very grateful.

Our family used U-crate for sending pallets to Europe 4 times. They updated us by email whenever the pallet moved. They arrived intact every time. 5 stars for the help, customer service and shipping service.

The company is outstanding. I picked them because I saw several good reviews online, and was pressed on time. I selected the U-Crate and they helped me coordinate my shipment from US to Europe. Alicia was phenomenal on the US side, getting me set up with documentation and ready for the shipment. The crate arrived, I filled it and the shipment was picked up from my driveway with no issues. Elda was wonderful on the European side, keeping me updated about my shipment and answering all my questions in a prompt manner. I received my shipment in about two months. I received it the way I shipped it, and everything was in tact. It was delivered curbside, with zero issues. I am so grateful to all the wonderful employees of UPakWeShip, they were professional, friendly, and diligent! I highly recommend the company to anyone who is making a move!

We used UPakWeShip for a full service move from Ireland to the US. Had a great experience with their UK based customer service team who oversaw the outbound shipment etc. It did take a bit to get our stuff, but that was due to a busy/clogged port in Ireland rather than UPak. Every time I followed up, they chased the issue and got back to us with a reply quickly. No more international moves for us thank god (lol) but would use them again!

We have been very happy with our experience shipping our belongings again a second time across the Atlantic. This time was door to door with UPackWeShip. We were given status info along the way and are happy to see everything arrived in great condition. Drivers that did pickup in Portugal and delivery in Texas were both courteous and helpful.

Moved Denmark-USA. Really smooth in both countries. Our things got to the US in two months instead of the initial estimate of 4. Good experience, would recommend it everyday.

Used them twice on our move to Europe and move back the US, awesome job!

Absolutely satisfied! And delighted by the support they provided and view into where my pallet was. It was fast, efficient and relatively easy. The only hard part was limiting our stuff! But we got everything in. Using a ladder to drop soft/light things over the top when it was nearly full. The various agents who connected with me were professional, clear and concise. I'd use them again in a heartbeat!

UPak's service was top notch from beginning to end—clear communication and follow-up, very responsive, and the shipping experience all unfolded as planned. Very impressed.

We used UPackWeShip for moving our personal items from Western Europe to the Pacific NW in the USA. We were very please with their service on the European side and in the USA.

Great company to work with, both in Europe and the USA. Our goods were picked up October 9 and delivered in the USA December 9. We received notifications to let us know where our goods were in the process. Highly recommend if you are moving to/from Europe.

We recently moved from Utah, USA to Luxembourg using the 20ft container option. It took about 6 weeks from the time we loaded the container to the day it arrived at our new home. It could have been as short as 4 weeks but the boat departure/arrival timings didn't perfectly align with our moving dates. The container was a bit dirty, but because we wrapped and covered everything thoroughly it wasn't a problem. There was no damage to any items. Definitely recommend reading/watching their packing tips. They have a lot of resources and people available to help which I greatly appreciated. Everyone we worked with was very friendly and kept me up to date at every step. Every question I sent was answered promptly with plenty of detail so I felt comfortable all at times. I would use their services again.

Rating: ★★★★★ (5/5) I recently had the pleasure of using Upak / We Ship for my household goods shipping, and I can confidently say it was an exceptional experience from start to finish. Moving can be incredibly stressful, but the team at Upak / We Ship made the process seamless and hassle-free. From my first inquiry, the customer service team Kate and her Dad were responsive and knowledgeable. They patiently answered all my questions and provided detailed information about the shipping process, pricing, and timelines. It was refreshing to speak with the both of them who genuinely cared about our needs and made sure we felt supported throughout the process. The pricing was transparent and competitive compared to other companies I researched. There were no hidden fees, and the quote I received was accurate, allowing me to budget effectively for our move. I appreciated the option for different service levels, which helped me choose a plan that fit my needs without breaking the bank transporting our household goods to Germany. On the day of the move, the driver arrived on time and came well-prepared. **Delivery:** The delivery was prompt, and my items arrived in perfect condition. The team at my new location in Germany was just as professional and helpful as the initial crew. They unloaded everything quickly and even assisted in placing my furniture where I wanted it, which made the settling-in process much easier. **Overall Experience:** I highly recommend Upak / We Ship for anyone looking to ship household goods. Their professionalism, attention to detail, and commitment to customer satisfaction truly set them apart from the competition. Moving can be daunting, but with UPak / We Ship, you can rest assured that your belongings are in good hands. I wouldn’t hesitate to use their services again in the future! Thank you, UPak / We Ship, for making my move a breeze!

Absolutely satisfied! We used the U-Crate service and got our pallet within 2 months! (From Utah, USA to Cologne, Germany). No damages, no extra fees - everything went great. The customer service was excellent too; fast and friendly. We would use this service again and will definitely tell our friends/family about it. 😊

Great experience, great communication, arrived over seas in a very timely manner. Offices on both sides of the ocean were great, definitely recommend.

Wow! When they say they deliver, they mean it. We transported our belongings to their warehouse on 04/04/2024. We then waited for our final Visa approval from the Italian Consulate. We stored our belongings at their warehouse in South Carolina while we waited. We got our Visa back on 9/3/2024. Our items were then shipped to us here in Italy and they arrived on 10/22/2024 (about 3 weeks after we arrived here with what we could carry) . Everything is in the condition we left them with it and it all arrived without any visible damage of any kind. Thanks to everyone involved at UpakWeShip! It was a very calm and thoroughly enjoyable relationship. No drama, no hiccups, just great service and quick responses to any questions we had. The help we had at the warehouse was wonderful! We are so happy and grateful we decided to use your service.

UPakWeShip did a great job with our international move! Their execution, communication, and support efforts were truly outstanding. (Thanks, Karlee!!)

Excellent experience. Great company. On time, efficient, and well-managed, from the very start of the move. We could not be more satisfied. I want to particularly commend James Read, the UK and EU Manager, who was at all times professional, communicative, and very helpful, making sure that our move from Paris happened the very week we needed it. In the US, Rebecca Bose, the Operation Manager handling the container with our goods, was beyond amazing and friendly.... constantly communicating with us to let us know the whereabouts of our shipment, making sure to let us know that it passed customs without any problems, and staying on top of the mover who was bringing the goods to our house, until the very last minute. I was truly impressed by how effective, efficient and gracious she was, and to commend her on her excellent customer service skills. Last, whether in Paris, or in Boston, the movers were on time, courteous, and very careful with our furniture. Overall, the team made the international move even better than we expected, rendering it as stressless and seamless as possible! We felt we were in great hands.

Excellent service from start to finish.The staff were friendly and extremely helpful. My crates arrived from the UK to the US in perfect condition and in only 6 weeks. I would highly recommend this company.

Great communication and process in getting some treasured possessions from the UK to LA with tricky timings from my side. I'll work with the again to ship the rest of my goods.

I used the U-crate service, and it worked very well from the beginning to the end. Thanks!

UPakWeShip has been so easy to work with. We are utterly satisfied and very glad for their seamless service. We moved from the US to France and they were excellent in every aspect. Easy to work with, helpful with all the different steps, keeping us updated with the status of our shipment and respected the timeline. Everything was in good condition. We couldn't be more satisfied

Everything went smoothly, pick-up was on time, and we received delivery about 2 weeks earlier than estimated. The pallet arrived in great shape no damage. We also got communication at each stage of transit. Excellent service.

I was super impressed with how easy it was to use the U Crate service of UpakWeship. Building and packing the crate was explained clearly and simply, and both the European and American liaisons took care of everything else. The price was also fair. No notes, everything was great.

Great service for a fair price. My U Crate 50 arrived after about 2 months with all my things complete, unopened and intact. Shipping from US west coast to Denmark.

We had a fantastic experience with UPackWeShip moving a pallet from NC to Germany! The whole process was seamless, and we received our pallet exactly two months and one day after it was sent off! The whole pallet was in perfect condition aside from one minor dent in one of the boxes which we were very pleased by. Would definitely use this service again!